Privacy policy

Privacy Policy

Last updated: June 12, 2026

Futbol Tribe operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Futbol Tribe is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified information.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.

Financial and payment information, including payment confirmation, transaction details, and payment method details. Payment information is processed securely through Shopify and its payment providers.

Account information, including username, password, preferences, and settings if you create an account.

Transaction information, including products you view, add to cart, purchase, return, exchange, or cancel.

Communications with us, including information you provide when contacting customer support.

Device information, including browser type, device information, IP address, and other unique identifiers.

Usage information, including how you interact with, browse, or use the Services.

Personal Information Sources

We may collect personal information:

Directly from you when you visit the store, place an order, create an account, contact us, or otherwise provide information.

Automatically through the Services, including through cookies and similar technologies.

From Shopify, service providers, partners, and other third parties that help us operate the store, process payments, fulfill orders, provide analytics, prevent fraud, or support marketing.

How We Use Your Personal Information

We may use your personal information to:

Process and fulfill orders.

Process payments.

Arrange shipping and delivery.

Communicate with you about your order.

Provide customer support.

Manage returns, refunds, exchanges, or order issues.

Improve our store, products, and customer experience.

Send marketing emails only if you choose to subscribe.

Prevent fraud, protect our business, and maintain secure checkout.

Comply with legal obligations and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

Shopify, which hosts and powers our store.

Payment processors and financial service providers.

Shipping, fulfillment, and delivery providers.

Technology, analytics, customer support, and fraud prevention providers.

Marketing and advertising partners, where permitted by law.

Legal authorities when required to comply with applicable law, legal process, or to protect our rights.

We do not sell customer personal information directly.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to help provide, improve, and secure the shopping experience.

Information you submit through the Services may be shared with Shopify and with third parties that support store operations, payment processing, fulfillment, shipping, fraud prevention, analytics, and related services.

To learn more about how Shopify uses personal information, you can review Shopify’s Consumer Privacy Policy through Shopify’s official privacy resources.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. If you follow links to websites not controlled by Futbol Tribe, you should review their privacy policies and terms. We are not responsible for the privacy, security, accuracy, or practices of third-party websites.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can request deletion where appropriate.

Security and Retention

We take reasonable steps to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

We retain personal information for as long as needed to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights related to your personal information, including the right to:

Request access to personal information we hold about you.

Request correction of inaccurate information.

Request deletion of personal information.

Request a copy of your personal information.

Opt out of certain marketing communications.

Opt out of certain targeted advertising or data sharing where required by law.

To exercise privacy rights, contact us at shopfutboltribe@gmail.com.

Email Marketing

If you join our email list, we may send you updates about new products, offers, and store news. You can unsubscribe at any time using the unsubscribe link in our emails.

If you unsubscribe from marketing emails, we may still send non-promotional messages related to orders, customer support, or account activity.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live, including by Shopify and other service providers. Where required, appropriate legal safeguards may be used for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or store operations. The updated version will be posted on this website with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or to exercise privacy rights, contact:

Futbol Tribe
shopfutboltribe@gmail.com